Terms of service.

The following constitute the terms and conditions to which applicants and customers agree when booking any standard in it for CHANGE face-to-face or online consulting session(s) or courses (“Terms of service”). If you are agreeing to these Terms of service not as an individual but on behalf of your company or other legal entity then, “Customer” or “you” or “your” shall refer to such entity and its affiliates, and you represent that you have the authority to bind such entity and its affiliates to these Terms of service and you are binding your company to these Terms of service. In it for CHANGE and you shall each be referred to as a “Party” and together as the “Parties” in this Agreement. If you do not have such authority, or if you do not agree with these Terms of service, you must not accept these Terms of service and may not use the documentation, whether printed or available online, provided by in it for CHANGE in relation with coaching and training (“Training Material”). In it for CHANGE reserves the right to review and update these Terms of service periodically at its sole discretion.

BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, OR BY USING OR ACCESSING IN IT FOR CHANGE TRAINING MATERIAL, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.

1. BOOKING

1.1. Standard classes. Standard online classes can be booked via the booking forms available on the in it for CHANGE website. When you submit a booking for an online course, your submission represents an offer to in it for CHANGE to book you onto the course you selected. Upon submission, you will receive an automated summary email of your selection, where applicable. In it for CHANGE will accept your offer by entering your booking onto the in it for CHANGE system and sending you an email confirming that you have been booked together with an access link to the video call.

1.2. Single-session consulting and coaching appointments. One-time consulting and coaching sessions can be booked via the scheduling forms available on our website. When you submit a booking for an online single-session consulting or coaching appointment, your submission represents an offer to in it for CHANGE to book you into the time slot you selected. Upon submission, you will receive an automated summary email of your selection, where applicable. In it for CHANGE will accept your offer by entering your booking onto the in it for CHANGE system and sending you an email confirming that you have been booked together with an access link to the video call.

1.3. Intensive coaching programme. The intensive coaching programme can be signed up for via completing the application form available on our website. Note that completing and submitting an application does not automatically confirm participation in the intensive coaching programme. In it for CHANGE reserves the right to decline your application to the programme without obligation to specify the reasons. We alsoreserve the right to contact you for follow-up information on your application before a decision is made. If accepted to the programme, regular sessions (the number of which will be specified in the personalised coaching agreement and subsequent invoice) will be booked in direct conversation with the consultant representing in it for CHANGE, via a private calendar set up for the specific use of clients of the intensive coaching programme.

2. PAYMENT

2.1. Standard classes and single-session coaching and consulting appointments. Applicable fees can be paid at the point of booking via Stripe's secure online payment process. A receipt will be sent to you by email from Stripe confirming payment. For applicable data and information processing, refer to section 2.3.

2.2. Intensive coaching programme. Applicable fees can be paid upon receipt of the invoice, or in case of an offer of payment plan, invoices, by the deadline specified in the invoice(s). All invoices are created through Stripe. For applicable data and information processing, refer to section 2.3.

2.3. Data and information processing. Stripe will receive the information needed to verify and authorise your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties. Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. In it for CHANGE will not accept any liability for costs incurred as a result of applications deemed void in this manner.

Sales taxes (VAT, moms etc.), if any, are charged at the applicable rate depending on the product and/or customer.

3. YOUR OBLIGATIONS

You may not allow anyone else to access the session in addition to you, unless the appropriate number of seats has been purchased. You must comply with all psychological safety rules and regulations and any other reasonable security requirements that apply at the premises at which the classes are provided, at the discretion of the facilitator or consultant. In it for CHANGE reserves the right to remove any participant from a class whose behaviour is deemed inappropriate by in it for CHANGE or its trainers. In these circumstances, in it for CHANGE will neither refund any fees nor reimburse any other costs.

4. LIMITATION OF LIABILITY

In it for CHANGE does not accept responsibility for anyone acting as a result of information in, or views expressed on, its courses including course materials. Opinions expressed are those of individual trainers and not necessarily those of in it for CHANGE. Participants should take professional advice when dealing with specific situations. Due to the complexity of workplace and related situations, outcomes may vary, and are dependent on a large number of factors, one of which is the participant's actions and decisions.

5. WARRANTY AND DISCLAIMER

In it for CHANGE ensures that all our consulting and training services are delivered diligently and in a good, timely and professional manner consistent with industry standards. The training services will be performed as described in the individual class agendas. In it for CHANGE shall provide such trainers to present the training course as it, in its sole discretion, deems fit and in it for CHANGE shall be entitled at any time to substitute any trainer with any other person who, in in it for CHANGE's sole discretion, it deems suitably qualified to present the relevant course. The consulting services will be performed as described in the sign-up context or in the individual agreements and will be aligned with the needs as specified by you. In it for CHANGE reserves the right to change the course of consulting and coaching content, as deemed necessary by emerging information in the course of coaching and consulting conversations.

In it for CHANGE does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.

6. OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS

All Training and Coaching Material is owned by in it for CHANGE. All intellectual property rights in all Training Material available, including the design, graphics and text of all printed materials and the audio of all webinars and classes, are owned by in it for CHANGE. When you are given access to the Training Material, you are granted a non-exclusive, non-transferable, revocable licence to use the Training Material. No Training Material may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without in it for CHANGE's prior permission. Any such use is strictly prohibited and will constitute an infringement of in it for CHANGE's intellectual property rights.

7. CANCELLATION AND TRANSFER

7.1. Cancellation by customer.

7.1.1. Standard classes. Once you have booked an e-learning course or package the fee is non- refundable. If you cancel any e-learning course or package you will not be entitled to any refund. You may transfer your booking free of charge to the same course on an alternative date provided you notify in it for CHANGE in writing not less than 3 days before the start of the training and if there is availability. However, a transfer fee of 50% of the course fee (plus VAT) will be payable if the notice is received less than three (3) days before the start of the original course. If you transfer your booking you will not receive any refund, and you will not be entitled to transfer more than once.

You may transfer a course by using the reschedule function available in the confirmation email received upon sign up.

7.1.2. Single-session coaching and consulting appointments. Once you have booked a single-session coaching or consulting appointment the fee is non-refundable. If you cancel a single-session coaching or consulting appointment you will not be entitled to any refund. You may request to reschedule your appointment to an alternative date that is no earlier than 5 working days from the date of the request. You may request to reschedule to an alternative date no later than 5 working days before the scheduled appointment.

You may request a reschedule by contacting us by email via emil@initforchange.com

7.1.3. Intensive coaching programme. Once you sign the intensive coaching programme agreement the fee is non-refundable, unless otherwise stipulated in the intensive coaching programme agreement. Session cancellation and rescheduling is subject to the policy provided in the intensive coaching programme agreement.

7.2. Cancellation by in it for CHANGE.

7.2.1. Standard classes. In it for CHANGE reserves the right to cancel any training course due to insufficient enrollment by providing notice to you at least 5 calendar days prior to schedule commencement date. In the event of cancellation by in it for CHANGE, you may elect to receive a full refund of registration fees paid or credit toward alternative class(es).

7.2.2. Single-session coaching and consulting appointments. In it for CHANGE reserves the right to reschedule any single-session appointment in direct contact and agreement with you by contacting you at least 3 calendar days prior to the scheduled date. In case in it for CHANGE requests to reschedule less than 3 calendar days prior to the scheduled date, you are eligible for a 15% refund on the price paid for the rescheduled appointment.

In it for CHANGE reserves the right to cancel or reschedule any single-session appointment by providing notice to you at least 5 calendar days prior to the scheduled date. In the event of cancellation or single-session coaching or consulting appointments, you will receive a full refund.

7.1.3. Intensive coaching programme. Within the intensive coaching programme, we aim for preservation of value and consent around flexibility, and all decisions made regarding scheduling and cancellations will reflect this principle. Session cancellation and rescheduling is subject to the policy provided in the intensive coaching programme agreement.

8. CONFIDENTIALITY

Except as otherwise set forth in these Terms of service, each party may disclose to the other party certain confidential information under these Terms of service. Each party agrees that all code, inventions, know-how, business, technical and financial information or any information specifically designated as confidential or that could be understood to be confidential or proprietary by a reasonable person disclosed to such party (“Receiving Party”) by the disclosing party (“Disclosing Party”) constitute the confidential property of the Disclosing Party (“Confidential Information”). Except as expressly authorized herein, the Receiving Party will use (and will ensure that its employees, Affiliates, agents, contractors and any approved third parties use) reasonable efforts (which shall be no less than the efforts used to protect its own confidential information of a similar nature) to prevent the disclosure of any Disclosing Party's Confidential Information for any purpose other than providing the training contemplated by these Terms of service unless authorized by the Disclosing Party. The Receiving Party's nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information. The Receiving Party may also disclose Confidential Information if so required pursuant to a regulation, law or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to the Disclosing Party).

9. MISCELLANEOUS

9.1 Contact. Please contact Emil Novák-Tót for any other training questions or requests by emailing: emil@initforchange.com.

9.2 Privacy Policy. All information provided by you under these Terms & Conditions will be treated in accordance with in it for CHANGE's Privacy Policy.

9.3 Force majeure. Neither party shall be liable to the other for any delay or failure to perform any obligation under these Terms of service (except for a failure to pay fees) if the delay or failure is due to unforeseen events which are beyond the reasonable control of such party, such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or telecommunications or data networks or services, or refusal of a license by a government agency each a Force Majeure Event.

9.4 Entire Agreement and severability. This Agreement is the entire agreement between you and in it for CHANGE relating to the training and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the training or any other subject matter covered by these Terms of service. If any provision of these Terms of service is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.